~/Library/Containers//Data/Library/Preferences/Īfter any and all of the above steps, please reboot your machine (manually removing preferences and keychain items does not guarantee they will be recreated properly unless you restart)Īdditionally if the files are located on a shared drive, the files may be open by someone else. Press Command+Shift+G again and then paste in the following Within this folder remove the following fileĬom. ~/Library/Containers//Data/Library/Preferences/ Press Command+Shift+G in the finder then paste the following Im working from a Macbook Air with OS Catalina. If I try to open the file from the program, it says 'This file can not be opened.' Ive tried uninstalling and re-installing Office 365 with no luck. If I double click, Word/Excel launches but doesnt open any files. Remove the securebookmarks preference files Hi, Ive been trying to open the files that I usually work on, and it wont let me.Remove Microsoft ADAL keychain entries (search for ADAL in the keychain and remove those items).Update Office to 16.27 or later (choose Check For Update from the Help menu in any Office Application).The 16.27 update release Jshould fix most of the issues with this Bug.Īdditionally the following are some fixes that will fix this specific error and similar permission errors with Office Mac products
Within Ke圜hain Access, just search for ADAL, remove the entries starting with Make sure the office Applications are closed. You can fix this in a different way without messing up your whole keychain. This is a fix, but the specific steps are a bit drastic by removing your whole keychain, which contains a lot of other useful things.